We'll catch you up. Whether you're just starting out on an approval, or you've been in the game a while, if you are focussed on old fashioned box-ticking compliance, not ongoing performance, then you're taking a risk, and making life difficult for your staff. Avoid the financial, reputational and productivity challenges of non-conformance, and shape your own destiny by teaming up with Stem.
We specialise in compliance with Ministry for Primary Industries (MPI) regulations, working with Transitional Facilities handling imported air and sea freight, and MPI Approved Organisations (MAO's) preparing both goods and documentation for the export of seed, produce, flowers, and many other products. We are audit qualified, with years of experience in writing and reviewing quality systems in the import and export sectors.
See the company that regulators and training providers turn to when they need reliable, expert assistance for their clients.
They are importers, agents, and transport companies managing all types of MPI Approved Transitional Facilities, including the below:
And they are exporters. We work with Independent Verifications Agencies (IVA's) to assist clients with the set-up and maintenance of Organisation Systems for:
Although we have our specialist areas, our service is not provided in a vacuum. Some organisations like our systems so much, that they have asked us to provide systems and management in other areas such as:
Process evaluation is a key part of any compliance system and provides you with the opportunity to make improvements.
Good compliance starts with only committing to actions that are easily measurable given your available tools, and ends with routinely checking those measures and taking appropriate actions.
Let us assist you to evaluate your processes before your next audit, so you already know how good you are before the auditor drops by.
Just being 'generally compliant' doesn't cut it anymore, you need to demonstrate (with evidence) how bulletproof your processes are, including how you plan for, and manage, any unexpected issues.
Contact us to see how we can get you "audit ready"
Setting up or managing a compliance approval can be overwhelming. Get it wrong and it can be terminal. Let us throw you a rope (then teach you to swim).
It is useful to talk to verifiers, especially when the unexpected happens. But there is fear that by opening the door to verifiers, you leave your company open to non-compliances, sanctions or prosecutions. We have excellent relationships with verifiers (we see them all the time). Let us contact them on your behalf and help both parties work constructively on the most effective, less painful solution.
Spending at the front end of compliance is the smart way to go, before something goes wrong and you start chasing your tail. The financial benefits are in the uninterrupted operation of your business; not always easy to measure, but no doubt critical to your bottom line.
We can often tailor our services to meet your expectations and budget. Typically, system creation fees are on a "no surprises" fixed rate bases, while ongoing compliance services, tools, and system updates are charged at either a monthly subscription fee, or at an hourly rate, both of which we can usually estimate up front. As each of our clients has different needs, we encourage you to contact us for a chat about fees before we get started.